Dear LILO Customers and Partners,
Protecting you and those you love is top priority here at LILO Collections – Leather Goods of Spain. We have been closely following the developments of COVID-19 (coronavirus) and staying on top of recommendations from Centers for Disease Control and Prevention, World Health Organization, and the Occupational Safety and Health Administration.
Here’s what we’re doing to help our team stay healthy and ensure the packages you receive from us are safe.
- Are encouraged to remain at a distance from each other whenever possible and not shake hands
- Wash their hands often with soap and warm or hot water for at least 20 seconds each time
- Dry their hands with recycled, single-use hand towels
- Are encouraged not to touch their eyes, nose, and mouth whenever possible and never with unwashed hands
- Use disinfecting wipes on personal and common-use surfaces they contact
- Use hand sanitizer with over 60% alcohol per the CDC guidelines
- Go home if they’re not feeling well and stay home until they are cleared to come back to the office
- Have been instructed to cough or sneeze into a tissue, then dispose of the tissue in the trash
Also, in our office:
- We have adopted a work-from-home policy for those who can complete their work remotely
- We have ramped up our cleaning efforts and are now doing deeper cleans with more attention to common-use surfaces
- We have supplied each space with hand sanitizers, disinfecting wipes and tissues
- Our bathrooms feature hands-free trash receptacles and single-use, recycled hand towels
- Kitchen sponges are regularly sanitized
Online sales through LILOCollections.com and independent retailers continues uninterrupted.
We’re continuing to monitor developments and our leadership team is considering additional measures. We’re also being thoughtful about possible global, national and local implications and how we can remain proactive to ensure everyone’s wellbeing. We’re in this together – and we’ll get through it together, too.
If you have questions or need help, please reach out to us at 800-370-3075 or 804-744-0900, M–F, 10:00 a.m. EST through 6:30 p.m. EST.
Thank you and please be safe everyone!
The LILO Collections Team